PRIVACY POLICY

Privacy Policy

Last Updated: April 2026

1. Introduction

This Privacy Policy describes how DPFXPERT PVT LTD and its affiliates collect, use, and process your personal data through the Platform.

By visiting the Platform or providing your information, you expressly agree to be bound by this policy and the laws of India.

Our products and services are not offered outside of India, and your data will primarily be stored and processed within India.

2. Collection and Usage

Personal Data: We collect information such as your name, address, telephone number, email ID, and proof of identity during sign-up.

Sensitive Personal Data: Information including bank account, credit/debit card, or other payment instrument details is collected with your consent to enable specific features and transactional data.

Service Improvement: We use this data to provide requested services, resolve disputes, troubleshoot problems, and detect/protect against fraud or criminal activity.

Analysis: We may track your behaviour and preferences on the Platform to compile aggregated analysis.

3. Security and Sharing

Protection Standards: We adopt reasonable security practices and procedures to protect your data from unauthorized access, loss, or misuse.

Third-Party Sharing: We may share your personal data with internal group entities, affiliates, and third-party service providers (such as payment instrument issuers and logistics partners) to facilitate services.

Legal Disclosure: Personal and sensitive data may be disclosed to government or law enforcement agencies if required by law or court orders.